To return an item, you must inform us within 14 days after you have received your product. You can notify us about a return by sending an e-mail to

You can also send us a message via Facebook.

Refusal to receive a package upon arrival is not qualified as a rightfully return and we reserve the right to charge you an amount to cover any additional costs that we may have in regards to your withdrawal.

We must receive your product no later than 14 days after you have contacted us and have have requested a withdrawal. If the deadline, however, is a public holiday, a saturday or a sunday, the new date will be the following working day.

Our returning adress is:

Festiwear VOF
Mauritskade 29D
2514 HD
Den Haag

This is no visitation or warehouse adress.

For more information read our Terms and Conditions.